Customers Queue for iPhone 18 Pro, Pro Max at Apple Store in Dubai Mall | UAE News Today

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Customers Queue for iPhone 18 Pro, Pro Max at Apple Store in Dubai Mall

Apple's latest Pro iPhones officially arrived in the UAE, bringing early-morning queues and strong launch-day interest to the Apple Store at Dubai Mall.
Published: September 18, 2026   |   Location: Dubai, United Arab Emirates
Customers queue outside Apple Store Dubai Mall for iPhone 18 Pro and Pro Max
Customers queue at the Apple Store in Dubai Mall as the iPhone 18 Pro and iPhone 18 Pro Max go on sale in the UAE.
Photo Credit: Virendra Saklani / Gulf News. View original photo/report
IPHONE 18 PRO LAUNCH IN DUBAI: Long queues formed at the Apple Store in Dubai Mall on September 18 as customers arrived early to collect their pre-ordered iPhone 18 Pro and iPhone 18 Pro Max devices.

Customers Arrive Before Sunrise

Apple fans in Dubai started gathering hours before the store opened. According to launch-day reporting, some shoppers arrived at Dubai Mall as early as 3am, while other customers said they had been waiting outside the mall from around 5am.

The queue inside the Dubai Mall Apple Store began forming at around 7am as customers prepared for the first day of availability of Apple's newest Pro models in the UAE.

For many buyers, the launch was more than a normal shopping trip. Being among the first customers to receive a new iPhone has become a familiar tradition during Apple's major product launches in Dubai.

iPhone 18 Pro and Pro Max Go on Sale in UAE

The iPhone 18 Pro and iPhone 18 Pro Max officially became available in UAE stores on September 18, 2026. The first wave of in-store customers included people who had already placed pre-orders and selected store collection.

Apple's Dubai Mall store also listed special opening hours for launch day, opening from 8am on September 18.

Key Facts
  • iPhone 18 Pro and iPhone 18 Pro Max launched in the UAE on September 18, 2026.
  • Customers began gathering at Dubai Mall during the early hours of the morning.
  • Some shoppers reportedly arrived as early as 3am.
  • The queue inside the Apple Store began forming around 7am.
  • Initial launch-day store collections were tied to pre-orders.
  • The iPhone 18 Pro starts at AED 5,099 in the UAE.
  • The iPhone 18 Pro Max starts at AED 5,499 in the UAE.
  • Burgundy attracted particularly strong interest among early buyers.

Burgundy iPhone 18 Pro Max Attracts Attention

Among customers waiting at Dubai Mall, the Burgundy iPhone 18 Pro Max attracted considerable attention. The colour is one of the new choices introduced for the latest Pro generation.

Launch-day reports also noted that some customers were collecting several devices for family members or friends, turning the opening morning into a particularly busy shopping period for Apple's Dubai Mall store.

Burgundy iPhone 18 Pro Max at UAE launch
The Burgundy iPhone 18 Pro Max was among the models attracting strong attention from UAE buyers on launch day.
Photo Credit: Virendra Saklani / Gulf News. View original photo/report

How Much Does the iPhone 18 Pro Cost in the UAE?

The new iPhone Pro models sit firmly in Apple's premium smartphone range. In the UAE, the iPhone 18 Pro starts at AED 5,099 for 256GB, while the iPhone 18 Pro Max starts at AED 5,499 for the same storage capacity.

Higher storage configurations push the price considerably higher. The Pro range is offered with capacities extending to 2TB, giving customers different options depending on how much storage they require.

  • iPhone 18 Pro 256GB: AED 5,099
  • iPhone 18 Pro 512GB: AED 5,949
  • iPhone 18 Pro 1TB: AED 7,649
  • iPhone 18 Pro 2TB: AED 9,349
  • iPhone 18 Pro Max 256GB: AED 5,499
  • iPhone 18 Pro Max 512GB: AED 6,349
  • iPhone 18 Pro Max 1TB: AED 8,049
  • iPhone 18 Pro Max 2TB: AED 10,599

Why Were Customers Queuing?

The queues highlight the continuing popularity of Apple's launch-day experience. Customers can order an iPhone online and arrange delivery or store pickup, so physically waiting at an Apple Store is not the only way to receive the device.

For some buyers, however, being present at the store on launch morning is part of the experience. The combination of Apple's curved Dubai Mall storefront, the surrounding mall crowds and the Burj Khalifa area creates a highly visible setting for a major technology launch.

Apple Store Dubai Mall Opens for Launch Day

Apple's official Dubai Mall store page listed special hours for Friday, September 18, with the store opening at 8am and remaining open until 11:59pm.

The special opening schedule was designed around the launch-day demand for Apple's newest products, including the iPhone 18 Pro and iPhone 18 Pro Max.

Watch the Dubai iPhone 18 Pro Launch Coverage

VIDEO: See the latest launch-day coverage, customer queues and iPhone 18 Pro activity at Dubai Mall.

▶ Watch Gulf News Dubai Mall iPhone 18 Pro launch coverage

Video/coverage credit: Gulf News. The linked report contains launch-day coverage from Dubai Mall.

What the Dubai Launch Says About Demand

The early-morning crowds provide a visible snapshot of the interest surrounding Apple's latest Pro models in the UAE. Customers were prepared to arrive several hours before the official store opening to collect their devices.

Retailers also reported strong demand for the Pro Max, particularly in Burgundy. Some configurations were reported to have sold out quickly during the pre-order period.

At the same time, buyers had alternatives to waiting in a physical queue, including Apple's online ordering and store-pickup options as well as availability through UAE retailers and telecom operators.

iPhone 18 Pro Launch in Dubai: The Bottom Line

The arrival of the iPhone 18 Pro and iPhone 18 Pro Max brought another major Apple launch morning to Dubai Mall. Customers began gathering before sunrise, with some reportedly arriving at 3am and queues forming inside the Apple Store before opening.

The launch-day scene showed the continuing interest in Apple's premium smartphones in the UAE, particularly the Pro Max model and its new Burgundy colour option.

In short: Customers gathered from the early hours at Apple Store Dubai Mall to collect the iPhone 18 Pro and iPhone 18 Pro Max on UAE launch day, September 18, 2026. The Pro starts at AED 5,099, while the Pro Max starts at AED 5,499.

Related Official & Technology Links

For official product information, customers can visit Apple's UAE website and the official Apple Dubai Mall store page.

Source & Reference

Launch-day reporting: Gulf News — iPhone fever returns: Serpentine queues form at Dubai Mall

Additional Dubai launch coverage: Gulf News — Dubai shoppers spend the night waiting for iPhone 18 Pro Max

Official product information: Apple Newsroom

Official store information: Apple Dubai Mall

The article has been independently written in original wording and is not a reproduction of the source reports.

Photo & Editorial Note: Photos used in this article are credited to their respective copyright holders. The launch-day photographs are credited to Virendra Saklani / Gulf News. Please retain the source and credit links if these images are published. Video/coverage is credited to Gulf News and linked to the original report.

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